1-3 day delivery time for in-stock items

Express and EU-wide delivery

14-day return policy for standard items

FAQ FAQ
Frequently Asked Questions

FAQ

How long does delivery take?

Unless otherwise stated in the product description, delivery time is usually 1-3 business days after receipt of payment. Delivery times may be longer for custom-made items.

Can I track my shipment?

Yes. As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number or tracking link, if available.

Do you offer custom-made products?

Yes, customized solutions are possible depending on the product segment. Please send us your inquiry with the technical requirements via the contact form under Service or by email.

How long do I have to cancel my order?

We offer our customers a 30-day right of withdrawal from the date of receipt of the goods. Details can be found in our cancellation policy.

Do you offer framework agreements or regular deliveries?

We will gladly prepare offers for framework agreements, call-off orders, or regular deliveries upon request. Please use our inquiry form under Service for this purpose.

What are NovaNox® silicone hoses suitable for?

NovaNox® silicone hoses are versatile due to their special properties and are particularly suitable for use as charge air hoses , pressure hoses , or turbo hoses. These hoses are used in turbocharged engines and connect the turbocharger to the combustion chamber. A charge air hose allows the compressed air from the compressor or turbocharger to flow directly into the combustion chamber, resulting in better and more efficient combustion. This process increases engine power and significantly reduces fuel consumption. Thanks to their special properties, NovaNox® charge air hoses easily withstand high temperatures, vibrations, and increased pressure of up to 10 bar.